What we do

Everyday help, honestly described

The unregulated services we provide today — and a plain account of the ones we don't, yet.

Available now

What we do today

Unregulated services, provided today, with nothing on this page that we can't actually deliver.

Companionship

Someone to sit with over a pot of tea, share the news of the day, play cards, or simply not be alone in the house. For many families, this is where it starts.

Help at home

Light cleaning, tidying, the laundry and the ironing. Not a deep clean — the everyday upkeep that keeps a home comfortable and safe to move around in.

Shopping & prescriptions

The weekly shop done together or on your behalf, a few bits picked up between visits, and prescriptions collected from the pharmacy.

Simple meal preparation

A hot meal made with the toaster, microwave and air fryer. No oven, no hob, no flame — we tell you that plainly, because the honesty is the point.

Accompanied outings

A steady arm to an appointment, the shops, church, the hairdresser, or a walk in the fresh air. Getting out is often the thing that lifts the week.

Respite sitting

Companionship-based sitting so a family carer can keep their own appointment, rest, or leave the house — knowing someone familiar is there.

No surprises

How our pricing works

We'd rather explain the whole arrangement than tell you to "call for a chat". The only thing we discuss in person is the number itself — and we confirm it at the free home visit, with nothing to sign on the day.

  • One clear hourly rate, agreed in writing before any care starts.
  • A 30-minute minimum visit.
  • No travel charge.
  • No assessment or set-up fee.
  • No minimum contract and no notice penalty — change or stop whenever you need to.
  • Itemised invoices, so you can see exactly what was delivered and when.
  • Your rate confirmed at the free home visit, with nothing to sign on the day.
Honest about scope

Where we stand with the CQC

Arkand Care Ltd is registered at Companies House in England and Wales (no. 17291178). We are not registered with the Care Quality Commission, and we do not provide personal care.

Companionship, help around the home, shopping, simple meal preparation and accompanied outings are not regulated activities, and we provide them today. Washing, dressing and medication are regulated, and we will not offer them until we are registered to.

We would rather tell you what we cannot do than be vague about what we can.

Coming soon — subject to CQC registration

Personal care, dementia support, medication support and night care are regulated services. We will offer them once the Care Quality Commission has registered us, and not before.

If you'd like us to let you know when that happens, say so and we will.

  • Personal care (washing, dressing)
  • Dementia support
  • Medication support
  • Night & overnight care

Register your interest →

Common questions

Questions families ask

Do you provide personal care, like washing and dressing?

Not yet. Washing, dressing and medication are regulated activities, and we will not offer them until the Care Quality Commission has registered us. Today we provide companionship, help around the home, shopping, simple meal preparation and accompanied outings — none of which are regulated.

What does “simple meal preparation” actually mean?

Meals made with the toaster, microwave and air fryer. No oven, no hob, no flame. We state it plainly because it's the honest scope of what we can do today.

Is there a minimum visit length?

Yes — thirty minutes. That's our minimum, not our default. Most visits are longer, because unhurried is the point.

How much do you charge?

We agree one clear hourly rate in writing before any care starts, with no travel charge, no assessment or set-up fee, and no minimum contract. We confirm your rate at the free home visit, so we can talk it through in person rather than quote a number that doesn't fit your situation.

Do I have to sign a contract on the day?

No. The home visit is free and there's nothing to sign while we're there. You decide in your own time.

Which areas do you cover?

East London. We keep the area tight on purpose.

The next step is a conversation

Ring the number and you'll speak to the person accountable for the care.